In a project, we may be tempted to use dropdowns to give the user a bunch of options to choose from. These options could be countries, languages, genres etc in a form or a setting page. After all, that’s what we are used to seeing in a lot of apps and websites, right?
Recently, I was participating in a few designer interviews. After the first round, candidates would be given a design exercise which they would need to complete and present to us remotely in the second round. We would then look at the design, ask them questions and provide feedback during their presentations.
From interviewers’ perspective, understanding a candidate’s design could be challenging. Candidates usually need to go through many screens in a short period of time. Maybe the candidate is not so good at explaining the rationale behind his or her design. Sometimes there could be problems with the connection which lead to poor audio or video. In these circumstances, how can we critique a design effectively and provide the candidate with valuable feedback?
I am a user experience designer. A lot of my knowledge in UX comes from the human-computer interaction program I did in graduate school. Getting an degree in HCI, of course, cannot teach me everything about how UX design is practiced in the real world. Below are 5 lessons on reducing design frustrations I’d like to share which I learned while working as a designer on the agency side in the past year.