We recently completed a design project in which a series of workshops were needed at the beginning to help us gain clarity on the problem we were solving and think creatively. The workshops went well, and it was a good opportunity for me to put my knowledge into practice. I figured it’d be nice to summarize the things I’ve learned about UX workshops here, and hope you’ll find them useful too.Continue reading
Design is a vaguely defined term, and people tend to have misconceptions about what designers do. When you tell people you’re a designer, especially those outside of tech, chances are they will think that your job is to sit in front of a monitor, pushing pixels and make things look beautiful.Continue reading
Surveys are a great way for us to understand our target users during the discovery phase of a UX project. Using just a Google form or Microsoft form, we can reach out to potential users, asking them questions without being constrained by time or location. Oftentimes, the hard part of conducting a survey is getting respondents. Below are 3 ways to do that.Continue reading
About Face is a popular book in the interaction design community. Written by Alan Cooper, Robert Reimann, Christopher Noessel and David Cronin, it covers the essentials of interaction design and is packed with deep insights. Reading this book has changed the way I think about and approach interaction design, and here are my three key takeaways.Continue reading
We talk a lot about the designs of mobile apps and websites. Companies, start-ups hire the best designers to craft the best UX for their digital products, but we seem to ignore the UX of physical products. User interfaces of a lot of home appliances, such as oven, stove top, dish washer, washing machine, are often not intuitive and hard to use.
Recently I moved into a new apartment and tried to cook. I was confused by the buttons and knobs on the panels of an oven and ended up spending much time trying to figure out how to turn it on.